1. Introduction

At Makens, your privacy is important to us. We are committed to protecting the personal information of our clients, visitors, and partners in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our services.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, address.
• Project Details: Information you provide when requesting a quote or consultation.
• Communication Data: Messages, inquiries, and related correspondence.
• Technical Information: IP address, browser type, device data, referring URLs, and site interaction (collected via cookies and analytics tools).
• Marketing Preferences: Your choices about receiving updates or promotional material.

We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

3. How We Use Your Information

We use your personal information to:

• Provide construction services and project consultations.

• Respond to inquiries and customer service requests.

• Process quotes, contracts, and project documentation.

• Improve our website and service offerings.

• Send updates, newsletters, or promotional materials (only if consented).

• Ensure legal and regulatory compliance.

4. How We Share Your Information

Makens does not sell or rent your personal information. We may share your data with trusted third parties under the following conditions:

• Service Providers: Contractors or third-party vendors who assist with website hosting, project management, or communication (bound by confidentiality).

• Legal Compliance: When required by law, court order, or government regulation.

• Business Transfers: In the event of a business sale or merger, your information may be transferred under confidentiality agreements.

5. Consent

By using our website or submitting your personal information, you consent to the collection, use, and disclosure of your information as described in this policy.

You can withdraw your consent at any time by contacting us (see Section 9), subject to legal or contractual restrictions.

6. Cookies and Analytics

We use cookies and similar technologies to:

• Analyze traffic and usage patterns.

• Improve user experience on our site.

• Customize content and marketing.

You can control cookie settings through your browser or device. Note that disabling cookies may affect site functionality.

7. Data Security and Storage

We use appropriate security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These include:

• Secure servers and encryption.

• Access controls and data anonymization.

• Periodic security audits.

Data is stored in Canada or with service providers compliant with Canadian data protection standards.

8. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information.

• Correct or update inaccurate data.

• Withdraw consent for future contact or processing.

• Request deletion of your personal information (subject to legal limits).

To exercise any of these rights, please contact us directly.

9. Contact Us

For questions, access requests, or concerns about this policy, contact us at:

Email: info@makensinc.com
Phone: +1 (416) 666-7255
Website: www.makensinc.com

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, practices, or services. The revised version will be posted on our website with the updated effective date. We encourage you to review this policy periodically.